We have a two weeks cancellation policy for pre-order item. If you want a refund after 14 days from your purchasing date, we couldn't offer a refund (except certain conditions).
ORDER CANCELLING HANDLING CHARGE*
To be eligible for a return, your item must be in the same condition that you received it.
There are certain situations where refunds or exchanges will not be granted:
-Any item not in its original condition, is damaged or missing parts for reasons not due to our error.