We have a two weeks cancellation policy for pre-order item. If you want a refund after 14 days from your purchasing date, we couldn't offer a refund (except certain conditions).
ORDER CANCELLING HANDLING CHARGE*
if the item is faulty or defected, we can replace a new unit. (customer has to in-charge of the shipping cost). The above policy lasts for one month.
To be eligible for a return, your item must be in the same condition that you received it.
There are certain situations where refunds or exchanges will not be granted:
- any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- any item that is returned more than a month after delivery.